Increase revenue, reduce operational costs and boost key metrics through strategic understanding of your customers
Wisdom Driven UX
20 + Years
We’ve delivered significant value through 43,000+ hours of direct User Experience work, delivering positive impact to 3 billion+ users worldwide and controlling budget up to $2.5M.
Seven Times Clients Call on Wisdom Driven UX
new product
You’re developing a newproduct and you want to do it right, avoiding expensive re-work.
underwhelming results
Your new product or feature isn’t delivering expected results and you’re not exactly sure why.
Sub-Optimal Conversion
Customers are taking too long to convert or too many sales are going to competitors.
Declining Metric
Your product engagement metrics fall below the previous quarter or year.
Wasted Dev Time
Built-out products / features that don’t ship or have to be re-worked waste resources and increase developer frustration.
Redesign Support
The product needs a redesign and you want to make sure it will work for your customers.
Bad Reviews
Your product is receiving negative reviews or other feedback that you need to reverse.
Seven Times Clients Call on Wisdom Driven UX
new product
You’re developing a newproduct and you want to do it right, avoiding expensive re-work.
Wasted Dev Time
Built-out products / features that don’t ship or have to be re-worked waste resources and increase developer frustration.
underwhelming results
Your new product or feature isn’t delivering expected results and you’re not exactly sure why.
Redesign Support
The product needs a redesign and you want to make sure it will work for your customers.
Sub-Optimal Conversion
Customers are taking too long to convert or too many sales are going to competitors.
Bad Reviews
Your product is receiving negative reviews or other feedback that you need to reverse.
Declining Metric
Your product engagement metrics fall below the previous quarter or year.
Why Our Clients Choose Us
Highly experienced
20+ years in UX Research, from IC to executive
Global Network of Experts
Leveraging our global network of cross-functional experts for client benefit
High organizational awareness
High org awareness and business acumen
Thorough customization
Thorough client kick-off process, to ensure the program is customized to your unique needs
Proven Ability
Proven ability to deliver a variety of UX solutions, training, mentorship, management, program development and leadership
Collaborative approach
Collaborative, immersive, transparent and accountable approach delivers highest value, ROI and relevance
Case Study
PROBLEM
Our observational research revealed that users did not understand a new product’s function or value and the product would fail.
SOLUTION
We influenced for a specific home page redesign which clearly communicated product purpose at a glance.
IMPACT
Our UX Research recommendations were instrumental in growing a new product from zero to 30 million users in the product’s first six months, with 50% year-over-year growth to 200 million users.
We reduced the number of A/B tests needed on a key redesign by 70%
Filling your next team event with value + fun
Create meaning and fun at your onsites
Offer your team or company the immersive experience of observing users in their natural setting.
Inspire your team at your All Hands
Drive engagement and inspire product ideas at your next big meeting through a moderated panel of your customers.
Bring value to your next happy hour
Casual conversations with engaging, lively end users will inspire your team and bring meaningful focus at your next happy hour.
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Keeping your team connected + inspired
Train your team to talk to users
Most non-researchers bias conversations with customers without realizing. Help them do it right.
Immerse your leaders in user moments
Customer exposure through easy-to-access interactions, videos and others tailored to your needs keep busy leaders in touch.
Get true value from your brainstorms
Most brainstorms leave 95% of the best ideas uncovered. Design better brainstorms to unlock your team’s deep expertise
We increased user engagement with a new feature from 30% – 100% in one study
Strategic solutions to your most expensive problems
Lower sales due to salespeople trying to sell a product that’s hard to demo or explain
High development costs from:
- unshipped built-out features
- re-written code
Increased costs:
- from the call center due to a poor user experience that results in excess support calls
- of hard good production due to production worker productivity loss
Declining metrics or missed goals:
- due to a poor user experience